Date: 10/9/2025
1. INTRODUCTION
Valley Ministries Incorporated ("Valley," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you subscribe to our SMS/MMS messaging service.
By opting in to receive text messages from Valley, you consent to the practices described in this Privacy Policy.
2. INFORMATION WE COLLECT
When you subscribe to our messaging service, we may collect:
Personal Information:
Mobile phone number
First and last name (if provided)
Email address (if provided)
Zip code or location (if provided)
Automated Information:
Message delivery status
Opt-in and opt-out timestamps
Carrier information
Device type (when applicable)
Interaction Data:
Responses to messages
Keyword commands (STOP, HELP, etc.)
Engagement metrics (message opens, link clicks)
3. HOW WE USE YOUR INFORMATION
We use your information to:
Deliver Messages: Send you event notifications, Summit announcements, group reminders, teaching series updates, and marketing messages about Valley programs
Improve Service: Analyze engagement to improve message content and timing
Comply with Requests: Process opt-out requests and provide customer support
Legal Compliance: Meet regulatory requirements and respond to legal requests
Ministry Operations: Coordinate events, groups, and discipleship activities
4. HOW WE SHARE YOUR INFORMATION
We DO NOT:
Sell your personal information to third parties
Rent your contact information to marketers
Share your data for third-party advertising purposes
We MAY Share Information With:
Service Providers: Third-party messaging platforms (e.g., Twilio, Bandwidth) that help us deliver text messages. These providers are contractually obligated to protect your data and use it only for providing services to Valley.
Legal Requirements: When required by law, court order, or government regulation, or to protect Valley's rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. DATA SECURITY
We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse, including:
Secure data storage systems
Encryption of data in transit
Limited access to personal information
Regular security assessments
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.
6. DATA RETENTION
We retain your information for as long as:
You remain subscribed to our messaging service
Necessary to fulfill the purposes outlined in this policy
Required by law or for legitimate business purposes
After you opt out, we may retain your phone number to honor your opt-out request and prevent re-subscription.
7. YOUR RIGHTS AND CHOICES
You have the right to:
Opt Out:
Stop receiving messages at any time by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message, or by contacting us at [email protected] or (785) 217-5067.
Access Your Information:
Request information about the personal data we hold about you.
Correct Your Information:
Update or correct your contact information by contacting us.
Delete Your Information:
Request deletion of your personal data (subject to legal retention requirements).
Withdraw Consent:
Withdraw your consent to receive messages at any time without penalty.
To exercise these rights, contact us at:
Email: [email protected]
Phone: (785) 217-5067
8. CHILDREN'S PRIVACY
Our messaging service is intended for individuals aged 16 and older. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly. Parents or guardians who believe we have collected information from a child under 13 should contact us immediately.
9. THIRD-PARTY LINKS
Our messages may contain links to third-party websites or resources. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated via:
Text message notification
Posted updates at valleytampa.com/privacy
Email notification (if applicable)
Your continued use of our messaging service after changes constitutes acceptance of the updated policy.
11. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
Right to know what personal information is collected
Right to delete personal information
Right to opt out of sale of personal information (Note: Valley does not sell personal information)
To exercise these rights, contact us at [email protected].
12. CONTACT INFORMATION
For questions, concerns, or requests regarding this Privacy Policy or our data practices:
Valley Ministries Incorporated
12027 Tuscany Bay Dr #301
Westchase, Florida 33626
Phone: (785) 217-5067
Email: [email protected]
Website: https://valleytampa.com/
13. CONSENT
By subscribing to Valley's SMS/MMS messaging service, you acknowledge that you have read, understood, and agree to this Privacy Policy.